The Identity Self-Service Portal for your customers

Self-management of data in the IAM system

If your customers contact your IT support for changes in master data or access rights must be created on both sides unnecessary work and waiting time. It is much better if customers all the tasks around your can manage accounts themselves. An identity and access management system makes this possible. These include changes to passwords, 2-factor authentication, as well as contact data. As provided in the GDPR, it can provide further services to delete the account and to Specify the stored data.

Self-governing of subaccounts

For larger customers with different access rights

There is also the possibility to independently manage subaccounts. For example, users from the customer who work in purchasing can get other access rights than Users who have a technical task. This allows services to be used in a user-specific manner.

Possible functions at a glance

Functions can be individually expanded and supplemented

Change password

Manage 2-factor authentication

Agreements

Delete Account

Request data information

Change master files

Your advantages of a self-service portal

Completely integrated in your IAM sysem

Less contacts to support

Users no longer need to contact the support for administrative tasks. No longer threatens long waiting times and support can focus on more important topics focus. In addition, the user can choose the time itself (24/7) and is not on support times relies.

Save costs & time

Both your company and your customers can save costs and time. You save the costs incurred in providing support for these services and the customer saves the time in the queue to contact the support.